Privacy Policy

“Asvattha” is committed to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) on this site (“Site”)

Your Personal Information may comprise the following:

  • Your name
  • Your email and mailing address
  • Your contact number
  • PAN, Aadhar Number
  • Your payment processing details
  • Limited personal details
  • Any other data as Asvattha may require

The following Privacy Policy sets forth our understanding with you on the collection, use and protection of your Personal Information. Please read the entire Privacy Policy.


  1. Site Browsing
    1. You browse the Site anonymously. We do not require you to identify yourself or reveal any Personal Information while browsing through the Site. However, you may not be able to access certain sections of the Site or interact with us without supplying us with Personal Information. For instance, you would not be able to transact at the Site or make any donations at the Site, without providing the Site with Personal Information.
    2. While you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as:
      1. date and time you visit the Site  alongwith address of previous website you were visiting
      2. if you linked to us from another website
      3. the type of browser you are using (such as Internet Explorer version ‘X’)
      4. which ‘hit’ it is on the Site
    3. The General Information is not Personal Information. Asvattha tracking system does not record personal information about individuals or link this information to any Personal Information collected from you.
    4. The General Information is used by Asvattha for statistical analysis, for tracking overall traffic patterns on the Site and to gauge the public interest in Asvattha and the Site.
  2. Usage of Information
    1. Personal information will be used by Asvattha for internal purposes including the following
      1. sending e-mails and updates, Asvattha Annual Report, regular updates on the utilisation of donations by Asvattha, appreciation e-mails and other updates
      2. processing your donations
      3. maintaining an internal confidential database of all the Personal Information collected from donors and prospective volunteers
      4. evaluating and administering the Site and Asvattha’s activities, responding to any problems that may arise and gauging visitor trends on the Site. Disclosure of Personal Information by Asvattha
  3. Access to Personal Information collected by Asvattha will be given only to those persons who are authorised by Asvattha and third parties hired by Asvattha to perform administrative services.
  4. Asvattha may share Personal Information with any of persons who are associated with Asvattha, including companies and non-governmental organisations affiliated with Asvattha in any manner. Asvattha will retain ownership rights over such information and will share only such portions of the Personal Information as it deems fit.
  5. Asvattha is not liable in any manner whatsoever for the loss, damage (whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your Personal Information by a third party.
  6. Notwithstanding anything contained herein or any other contract between you and Asvattha, Asvattha reserves the right to disclose any Personal Information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect Asvattha and its property, to fulfil your requests, to protect our visitors and other persons and if required by the policy of Asvattha.
  7. Security
    1. Asvattha endeavours to use up-to-date security measures to protect your Personal Information.
    2. Asvattha, however, does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.
  8. Links to other Websites
    1. The Site contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites. Asvattha is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.
  9. Variation of the Privacy Policy
    Asvattha shall be absolutely entitled at its sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.


Asvattha takes the responsibility to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to apply for a refund, Asvattha will respond to the donor within 7 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the mode of the payment used during the transaction. The donor will have to send a mail to the organization requesting refund within 2 working days of making the donation, alongwith payment receipt and other details necessary for initiating refund.

Asvattha is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.